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Glossary

TCPA

The statute governing calls placed with an artificial voice.

Published

TCPA is the federal Telephone Consumer Protection Act, the statute that governs calls placed with an artificial or prerecorded voice. An AI voice is an artificial voice for this purpose, so telemarketing calls to residential lines and cell phones require prior express written consent — and a purchased list never carries it, because no amount of screening rescues a call that required consent the caller never had.

That is the premise this platform was built on rather than a disclaimer bolted onto it. When a check cannot complete, the dial does not happen: the attempt is disposed with its reason recorded rather than proceeding on an unanswered question, and there is no fail-open path anywhere in the authorization sequence. The controls a customer cannot switch off exist because the ones that can be switched off are worth nothing in a dispute.

The division of duty is the part buyers most often get wrong, so it is stated plainly. You and your counsel decide what the law requires where you dial. Vocapable enforces the calling policy you set, records the values that bound every attempt and the name of whoever set them, and proves afterwards exactly what it applied.

What the software does on a dial — the floor controls, the single authorization gate, the consent taxonomy and the record each attempt leaves — is set out on the compliance engine page.

Sources

Each one carries the date we last read it, so you can open the primary text yourself and see how current the reading above is.

Where this goes next

Compliance enforced in code

Four controls no plan disables, and a file for every call.

/compliance

Related definitions

This page defines a word. What your own calling program has to do where you dial is yours to determine with your own advisors. What the software enforces on every call is on the compliance engine page, and every agreement you would sign is published at /legal.