Use case · Staffing & workforce
Fill shifts, automatically
It’s 6pm and tomorrow’s roster has holes. Vocapable calls your entire candidate list in one window — and hands you a confirmed roster instead of an evening on the phones.
From open shifts to a confirmed roster
- 1
Bring tonight’s candidate list
Send tonight’s list from your ATS — CSV or straight through the API — with a consent attestation, scrubbed before a single dial.
- 2
Everyone called in one window
The whole list at once — voice first, SMS confirmation right behind it.
- 3
Watch the fill board live
Confirmed, declined, unreached, retrying — live, so you know where tomorrow stands tonight.
- 4
Decline reasons become data
“Car trouble,” “took another shift,” “rate too low” — structured answers, not scribbles.
- 5
Results back in your ATS
Every outcome re-imported to your ATS — webhooks for real time, CSV for the rest.
Hear a shift confirmation
Simulated demo · AI voices
Transcript ＋－
- agent ▸ “Hi Marisol — quick heads-up, I’m the AI assistant calling for Acme Staffing. Just confirming: are you available Monday the 2nd, 7:00 AM, at Barkers Restaurant?”
- lead ▸ “Monday at seven… yeah, I can take that.”
- agent ▸ “You’re confirmed — I’m updating the roster as we speak. Address and check-in details land in your texts in a second.”
- lead ▸ “Perfect, thanks.”
- agent ▸ “See you Monday, Marisol — you’re on the schedule.”
It sounds like your agency, because it’s built from it
You start from the shift-confirmation template, then make it yours: your agency’s name and tone, your clients’ site details, your escalation rules for “I can’t make it.” Knowledge packs put your real policies in the agent’s mouth — not generic script filler.
Then you test it the only way that matters: it calls your own phone before it ever calls a candidate.
What the agent knows — because you gave it
- Your shift details: site, start time, role, who to ask for at the door
- Your reschedule and no-show policies, verbatim
- What to capture on a decline, in your ATS’s fields
- When to stop, retry later, or flag for a human recruiter
The outcome panel
Four numbers, reported live — not promised in a pitch
We don’t invent uplift claims. These are the metrics Vocapable commits to computing and reporting for every shift campaign you run, on a board you watch in real time.
Fill rate
Shifts confirmed as a share of shifts you needed covered.
Time-to-fill
How long it takes from list intake to a confirmed roster.
Response rate
How much of your list you actually reached, by voice and SMS.
Cost per confirmed shift
What each confirmed shift actually cost you — on every invoice.
The trust close
Calling your own workforce is the compliant channel — we keep it that way
These are your workers, with an existing relationship and a reason to hear from you. Vocapable keeps that channel defensible: every call passes a pre-dial scrub that fails closed, every call opens with the AI disclosure, opt-outs are honored instantly across your whole tenant, and every call — made or refused — produces an exportable evidence file.
Purchased lists are refused at onboarding, mechanically. That posture is why this channel stays open for you while regulators close it on the reckless.
What getting started actually looks like
Sandbox first, contract before production — no surprise waiting rooms after you’ve signed. The rate card and the $0 compliance floor are laid out on the pricing page.
Start in the sandbox
A $49 account — credited against your first invoice — gets you the full builder. Set up your shift-confirmation agent and hear it call your own phone.
What you bring
Your candidate list and its consent basis, tomorrow’s shift data, and your ATS export format. That’s it — these are your own people, on an opt-in basis.
Production on your carrier
Going live means a signed production order and your own Twilio subaccount — your numbers, your registrations, your carrier bill on your invoice, not ours.