Platform Test Calls Addendum
Version: v1.0 · Incorporated into the Vocapable Master Services Agreement.
This Addendum governs the only use of telephone numbers held under Vocapable’s own carrier account (“Platform Numbers”): letting Customer hear its own AI agent on a real phone call before that agent ever reaches a real contact.
1. What Platform Test Calls Are
1.1 A “Platform Test Call” is a call placed from a Platform Number solely to a telephone number that Customer has verified through the Service’s number-verification process (a one-time code delivered to that number and confirmed by Customer), demonstrating that Customer owns or controls the destination or that its holder has expressly consented to receive test calls.
1.2 Platform Test Calls are paid usage, metered and billed like other usage, and are volume-capped, monitored, and logged. Vocapable may adjust caps, meter rates, and availability at any time.
2. What Platform Numbers May Never Carry
2.1 Platform Numbers may not be used for any production, marketing, sales, outreach, survey, collection, reminder, notification, or campaign traffic, or for any call to any person other than a verified destination under Section 1.1. The Service enforces this technically: a call from a Platform Number to a non-verified destination is refused by the dialing gate. Circumventing or attempting to circumvent this restriction is a material breach permitting immediate termination.
2.2 Customer represents and warrants, for each verified destination, that Customer owns or controls the number or has the express consent of its holder to receive test calls, and that no verified destination will be used to reach any consumer or third party for any commercial purpose.
3. Production Traffic
3.1 All other traffic rides Customer’s own carrier account under MSA §6 and the Telecom Compliance Addendum. Vocapable may make managed production telephony available in the future under separate terms; until then, no such service exists regardless of any statement outside the Agreement.
4. Suspension
4.1 Vocapable may suspend Platform Test Calls at any time, with or without notice, to protect number reputation, comply with carrier requirements, or investigate suspected misuse, without liability.